CALL [218] 878.7337

CALL [218] 878.7337


Lifeline Information

What is Lifeline?

Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service, broadband Internet service, or bundled voice-broadband packages.

How does Lifeline work?

Lifeline provides up to a $9.25 monthly discount on service for eligible low-income subscribers and up to $34.25 per month for those on Tribal lands. Subscribers may receive a Lifeline discount on your broadband Internet service and broadband/voice bundles.

What if I'm Approved?

If you are approved for the Lifeline program, the FCC will send you an award letter. In order to receive your Lifeline discount, you will need to call our Support Staff at (218) 878-7337, and submit a copy of your award letter for our records. This is very important, and you will not receive your Lifeline discount until we receive a copy of your award letter.       

Program Rules

Key rules include the following:

  • Lifeline is available only to subscribers whose eligibility can be verified by checking a program eligibility database or by submitting documentation demonstrating their eligibility.
  • Only one Lifeline benefit is permitted per household. Federal rules prohibit subscribers from receiving more than one Lifeline service. If a subscriber or his or her household currently has more than one Lifeline-discounted service, they must de-enroll from other Lifeline services immediately or be subject to penalties.
  • Only low-income subscribers who have been found to be eligible are qualified to enroll.
  • Subscribers must recertify their eligibility every year and should respond to any requests from the National Verifier’s or state Lifeline administrator to recertify eligibility. Subscribers who fail to recertify their eligibility will be de-enrolled from the Lifeline program.

Associated Links

FCC Lifeline Consumer Guide page - The official FCC Lifelife page with information on every aspect of the Lifeline program.

Do I Qualify? - Handy information from about qualifiying to the Lifeline program.

How Do I Apply? - Information from about how to apply for the Lifeline program.

Potential Lifeline applicants may contact Velvet Linden at (218) 878-8053 for assistance with your application.